Can I just enclose a note with my return to communicate a change about my replacement?

Last Updated: Apr 24, 2018 03:46PM EDT

No.  Our warehouse takes its orders directly from Customer Support, so correspondence included with the return runs the risk of being overlooked.  To provide us with an alternate shipping address or other changes regarding your replacement, please email us at prior to returning the item and provide us with your name, the desired change, and your Return Authorization number.

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