I don't have my receipt. May I make a warranty claim?

Last Updated: May 09, 2018 04:17PM EDT

We're sorry, but under no circumstance can we grant a warranty request without a dated proof of purchase (receipt) from an authorized reseller unless the purchase was made directly through Twelve South.com. It’s not that we don’t trust you, but memory is notoriously fallible, time flies, and counterfeits can be very convincing.  Absolutely no exceptions will be made to this policy.

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